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"Due to the sheer volume of product lines we sell, we found that most clients didn't know everything we did - the new on hold messages have been such an easy and effective way to educate and upsell callers to our slower moving products whilst they are waiting on hold... Its some of the best marketing we are doing"
Messages On Hold For Accounting Firms
The Numbers Add Up For An On Hold Message
We have created enough messages for enough accounting practices to know that it’s much more than tax returns and BAS. The question is: do your client’s know this? Unfortunately, the answer is: very few. The sad fact is, you’re missing 1000’s of opportunities a year not only to educate and up-sell clients, but also create the ultimate first impression with the utmost professionalism.
Whether your clients find you by word of mouth, the yellow pages, an online directory or even through radio and TV advertising, the reality is that they call first. The first impression is created over the phone and this is where a quality messages on hold really adds up. Forget the professional element for a second. All it takes is a customer discovering and asking about another service you offer and it’s paid for itself many times over. Call 1800 837 844 today and see what On Hold Advertising’s on hold message solutions can do for you.
Why Accounting Firms Need Messages On Hold
Your accounting firm may offer a diverse range of services including financial planning, advice, super consultation, asset protection, insurance and loan procurement advice and documentation. In fact, a modern accounting firm can offer just about any service or product that assists clients with protecting and growing their wealth.
New and existing clients often don’t know the full extent of what accounting services your business could offer them. Because of this your business is missing opportunities to capitalise on further selling its services. On hold messages maximise your advertising dollar, so rather than clients listening to static, they’re engaged, listening to what else you can do for them. But how many of your clients know these services are on offer? Staff may not have the time or ability to communicate your business services in the best possible light this is where on hold messages can help your firm grow. Call On Hold Advertising today on 1800 837 844 for your free tailored on hold message.
What Clients Listen For In An On Hold Message
We’ve created on hold message solutions for accounting firms just like yours and have a good idea of which messages work. We create all our messages from scratch and usually include:
- Your products and services
- Content to build a strong and consistent business image
- Encourage timely BAS returns
- Client testimonials
- Personal business advice
- Industry certifications (e.g. CA, CPA, CFP)
- Your expertise and experience
- Industry awards to establish credibility and pre-eminence
- Your community involvement
- Seminars you offer
- How many staff you have to deal with their every accounting need
- Your professional fees
- Your office location(s)
- Your website
- Your turn-around times
- Your guarantees and assurances
Once we speak with you, we’ll be able to work out what makes your business unique and tailor a message to suit. Have a listen to our accounting audio examples and see how we can customise an on hold message of your very own at no cost. It’s no wonder on hold advertising is such a successful medium for accountants when you consider that on a daily basis in business:
- 70% of all calls are placed on hold
- The average on hold time is a staggering 43+ seconds
- 90% of new callers hang up after 40 seconds without an on hold message
- 34% of callers that hang up will not call back
- Callers stay on hold up to 3 times longer because of our on hold messages
Why Choose On Hold Advertising?
- State of the art on hold message production reinforces your corporate image making you sound professional
- We offer on hold message solutions to suit your businesses needs and budget
- We give you a free customised messages on hold demo.
- We back all our on hold messages with our 30 Day 100% Satisfaction Guarantee.
- Call today on 1800 837 844 and experience your own quality on hold message demo within 24 hours
On Hold messages help your accounting business:
- Educate clients about your lesser-known financial services
- Maximise your advertising time and dollars
- Up sell clients to your other products
- Sound incredibly professional to potential and existing clients
- Reinforce why clients have made the right choice in selecting, or continuing to choose your firm for their financial matters
With on hold messages, you have a 100% captive audience waiting to hear more about your business. Call us on 1800 837 844 today for your customised messages on hold demo at no cost and get the ball rolling. You'd hang on to a good investment so let them hang on to a message on hold.