A successful modern accounting firm isn't only about tax returns and BAS statements. Firms are diversifying with many offering financial planning, financial advice, superannuation consultation, asset protection, insurance advice, loan procurement advice and documentation etc.
In fact, a modern accounting firm can offer just about any service or product to do with assisting clients protect and grow their wealth.
But how many of your staff are great communicators, marketers and seasoned salespeople? How many of your staff have time to tell your clients about every service you offer? The answer is most probably none…
Why do successful accounting firms need Messages On Hold?
The problem with accounting firms is that your new and established clientele alike have no idea of ALL these products and services you offer. The bottom line is your firm is missing valuable opportunities every day to sound better, enhance your corporate image and sell more!
On hold messages not only help your firm sound fantastic and incredibly professional, they help you capitalise on every opportunity, with every call!
What type of content should your accounting on hold messages include?
We’ve created on hold message solutions for accounting firms just like yours and know exactly the messages that work. We create all our messages from scratch (no templates here!) but typically we include:
ALL of your products and services
Content to build a strong and consistent business image
Encourage timely BAS returns
Your Word of Mouth Advertising
Personal & Business advice
Industry accreditations (CPA, FPA, etc.)
Your expertise and experience in the respective financial fields and services you offer
Industry awards to establish credibility and pre-eminence
Your community involvement
Seminars you offer
How many staff you have to deal with their every accounting need
How many locations you have
Your pricing
Your location
Your website
Who your program partners are. Perhaps you recommend specific institutions for clients to deal with.
Your customer service
Your turn around times
Your written guarantees and assurances
What makes you firm unique
Until we speak to you, we won’t know all the details that make your accounting business unique - this is just a small sample to demonstrate that we really do know accounting firms! Don't waste your time on hold by dealing with the amateurs.
Why choose us?
FREE DEMO! Impressed by what you heard in the sample accountant message on hold? Wait till you hear your own FREE customised demo! Call us today on 1800 837 844 so you can experience our unbeatable quality on hold messages for yourself. Once you decide that you can’t live without Messages On Hold any longer and decide to proceed, your clients can be listening to your complete tailored on hold messages within days.
100% MONEY BACK GUARANTEE! We back all of our message on hold solutions with Australia’s ONLY 30 Day 100% Money Back Guarantee. Listen to your customised on hold messages live in your business for 30 days (that’s more than long enough to get positive customer feedback and notice the increase in enquiries about your other services) and if for whatever reason you’re not completely happy – just hand it back to us. No hard feelings, no questions asked and you haven’t lost a cent.
½ THE PRICE! We’ve got the same incredible quality messages as our main competitor, “Messages on Hold” at up to ½ the price… so why would you knowingly pay more?
Onhold Advertising’s Messages On Hold will further help your firm:
Educate clients about your lesser known financial services.
Maximise revenues and billable hours.
Upsell clients to your other products.
Sound incredibly professional to potential and existing clients alike.
Reinforce why clients have made the right choice in selecting, or continuing to choose your firm for their financial matters.
It's no wonder on hold is such a successful medium for practices when you consider that accounting firms traditionally leave customers on hold even longer than most businesses. Clients will voluntarily ask to wait to speak to the accountant or bookkeeper handling their confidential matters.
You have a completely captive audience that is just sitting there, voluntarily, waiting... What are YOU waiting for!
Did you know that on a daily basis in a typical business:
70% of all calls are placed on hold.
The average on hold time is a staggering 43+ seconds.
90% of new callers hang up after 40 seconds without on hold.
Callers stay on hold up to 3 times longer because of our on hold messages.
34% of callers that hang up will NOT call back.
Call 1800 783 396 today for your FREE tailored demo and hear the unbeatable quality of our Messages On Hold for yourself.
Note: If you don't have high quality computer speakers you can call us to hear a message sample.
P.S. The quality is vastly superior when played through your own phone system.
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